Braintree. Being able to change soft descriptors was useful to us, because we sell merchandise (eyewear) on behalf of different brands. I believe they gave us a better rate. (interchange + basis points, rather than percentage + basis points.)
Because we have these different brands for which we do eyewewar, we found that they had slightly better dashboard and reporting tools. There were also differences in being able to do do "authorizations" separately from "settlements" but I think both now support that process fairly well.
It was also nice that Braintree was able to boast of many established companies, which we already use and trust, for payments. One thing I've learned is to always ask for references!
Between the two, both have a great API. Things have probably changed with Stripe in the intervening year too. Stripe was certainly hungrier - they did a better job returning our calls, understanding our business, etc - but the former ended up having a better rate and the feature set we needed at the time.
But I'm always re-evaluating (fortunately - or maybe unfortunately - if another processor is better for some reason, then given our volume, it is usually worth it for us to switch.) So this is why these kinds of features are exciting to me!
Because we have these different brands for which we do eyewewar, we found that they had slightly better dashboard and reporting tools. There were also differences in being able to do do "authorizations" separately from "settlements" but I think both now support that process fairly well.
It was also nice that Braintree was able to boast of many established companies, which we already use and trust, for payments. One thing I've learned is to always ask for references!
Between the two, both have a great API. Things have probably changed with Stripe in the intervening year too. Stripe was certainly hungrier - they did a better job returning our calls, understanding our business, etc - but the former ended up having a better rate and the feature set we needed at the time.
But I'm always re-evaluating (fortunately - or maybe unfortunately - if another processor is better for some reason, then given our volume, it is usually worth it for us to switch.) So this is why these kinds of features are exciting to me!