I once was showing the benefits of a new technology to check ISDN lines to an employee. She listened and then said, "Jean-Pierre I can work on whatever you ask me, but don't ask me to think".
In the same service, they worked routinely on a complex technology (SDH), then one day one employee asked me "Jean-Pierre, we are not trained on this technology, what is it really?". The baffling thing is that her colleagues had no problems working for many years on something they didn't understand at all.
In the same service, they worked routinely on a complex technology (SDH), then one day one employee asked me "Jean-Pierre, we are not trained on this technology, what is it really?". The baffling thing is that her colleagues had no problems working for many years on something they didn't understand at all.
https://en.wikipedia.org/wiki/Synchronous_optical_networking