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Refresh does have a bit of an "implementation model of yesteryear" feel to it. On the other hand I've never observed it to be a massive pain point for users and removing it would need to be done very carefully so as not to create more problems than it solves.

A warning from experience if you are thinking of implementing Alan Cooper's theories on the topic of legacy UI: Be very careful when removing conventional things because they seem archaic and make sure that they respond to a genuine pain point and your dev team has the chops to fully implement the solution you propose. Otherwise you're going to end up with a half-arsed unconventional UI which will just confuse everyone.



I might agree with this statement if the web had produced anything like a "conventional UI" that is consistent. Every website is completely different. Just look at Facebook. This is a horribly confusing website and most of the features are the kind of self-justifying nonsense I'm talking about. Nobody wanted Facebook until Facebook came along and convinced people to turn photo/comment sharing into a sterile game.




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