The fact that they’re acting like this is a shocking insight cracks me up. They pay this group industry leading salaries to learn what anybody on the street could tell them
Meh, a lot of group common sense is just wrong or even when it's right, we don't know the magnitude which is why more scientific testing is required. If you asked the average person on this site they would tell you user satisfaction would go up if they removed all feeds from the app and instead provided RSS links you could add to your RSS reader and then reply to posts using email.
