If this team shows up, it means you're spending so much money stupidly that they are afraid a competitor will easily steal you away with an offering for 10% of the cost. Their job is to come in and get you scaled back so another sales team can't get a foot in the door.
If you have an MSP - and if you are a small company they can pay for themselves just by being able to get bulk discounts by coming under their organization - they will offer you one and you can get reimbursed via AWS credits.