They could easily include one but instead they encourage people to come to the Apple Stores and discuss the problem with a Genius. This in turn encourages people to look at at new products and get premium 1-1 support that you don't get from other vendors.
They could easily include one but instead they encourage people to come to the Apple Stores and discuss the problem with a Genius. This in turn encourages people to look at at new products and get premium 1-1 support that you don't get from other vendors.