What really has baffled me lately is Chase's new website. They did a redesign around, maybe 6 months ago, to make it "more modern" or something, I guess.
Now the thing just loads and loads and loads and loads. And all I want to do is either view my statement/transactions or pay my bill! Or sometimes update my address or use rewards points. That's not complicated stuff. I open it up in a background tab and do other stuff in-between clicks to avoid excessively staring at a loading screen.
I just tried it out, going to chase.com with an empty cache took a full 16 seconds to load on my work computer and issued 96 requests to load 11MB. Why!?
I then login. The next page (account overview) takes a full 32 seconds to load. Yep, half a minute to see my recent transactions and account balances. And I have two credit cards with zero recent transactions.
I am just baffled as to who signed off on it!! "This takes 30 seconds to load on a high speed connection, looks good, ship it."
Now the thing just loads and loads and loads and loads. And all I want to do is either view my statement/transactions or pay my bill! Or sometimes update my address or use rewards points. That's not complicated stuff. I open it up in a background tab and do other stuff in-between clicks to avoid excessively staring at a loading screen.
I just tried it out, going to chase.com with an empty cache took a full 16 seconds to load on my work computer and issued 96 requests to load 11MB. Why!?
I then login. The next page (account overview) takes a full 32 seconds to load. Yep, half a minute to see my recent transactions and account balances. And I have two credit cards with zero recent transactions.
I am just baffled as to who signed off on it!! "This takes 30 seconds to load on a high speed connection, looks good, ship it."