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I got my mother to use Matrix.

She's a smart cookie, granted.

But she's not a developer. I couldn't reasonably get her to use IRC.

I couldn't get her to use XMPP.

I couldn't get her to use Facebook chat. (Moral reasons, there, mostly.)

She could get started using Matrix in a single sitting. We're still using it to communicate.

Anecdata? Absolutely. With a dash of emotional appeal, even -- the worst kind of anecdata! Still: true. So, while Matrix may not have a million dollar marketing budget in play... there's reasonable hope that the ease-of-use requirement for mass adoption is well on its way.



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